Nightmare of booking air-ticket thru travel agent !
This was the worst experience I had, while booking the Air India tick
et thru careless, stupid travel agent. First this fellow didn’t have any clue about the ticket after charging my credit card, which he didn’t bother to inform me for 2 weeks. When I followed up, he gave some ridiculous excuses, which just wasted my days. After speaking to agency owner he transferred the matter to another lady, who cancelled the previous ticket and recharged credit card for new e-tickets. All this was happening with in the last week of travel date, making you more anxious.
Due to the double charging of tickets, credit card was almost reached to credit limit. Finally when they’re unable to issue e-tickets, they issued old paper tickets, which were collected by friend on my behalf.
The big surprise was waiting for me on monday morning, when I saw only two paper tickets. After waiting for an hour for the opening of their shop, they said they issued one e-ticket for me and paper tickets for my family.
It was rather a simple task, booking a ticket ! but took plenty of phone calls then follow up calls and the painful one, i.e. checking your mailbox everyday for the delivery of tickets. It just adds up unnecessary stress during those vacation days.
Its just reminds me of the MakeMyTrip.com’s commercial ad.
On a same note, soon the paper ticket will become a collector's item. The global airlines body IATA has placed its last order for paper tickets, clearing the way for air travel to be based entirely on electronic ticketing from 1st June 2008.
